The following statement applies to the entire Buckley Heating & Cooling website. Effective [5/17/04]
Welcome
Protecting your privacy is important to us. The following statement will help you understand how Buckley Heating & Cooling collects, uses and safeguards the personal information you provide to us on our site.
Information You Provide
We collect information, such as your name, account number, e-mail, postal address, phone, and credit card number that you provide to us when you pay your bill on our website.
Information We Disclose to Others
We use suppliers for services like marketing, Website, advertising, and to support our products. When we share your information with suppliers, we require them to use it only for the intended purpose and to protect it consistent with our Security policies. Other than to our own service suppliers (marketing, Website, advertising and other vendors, and our financial and legal advisors), we disclose personally identifiable information to third parties only with your permission, or when Hoffman Energy is compelled by law to cooperate with governmental authorities, such as to respond to subpoenas or other legitimate inquiries, in connection with a stolen credit or bank card, identity theft, fraud or other criminal investigation, or otherwise, in accordance with the procedures prescribed by relevant laws, or in connection with a sale or merger of our company or all or substantially all of its assets (including a sale while in bankruptcy). We may disclosure aggregated information collected from visitors and users to the Website and our customers to third parties.
Use and Disclosure of Information
From time to time, we may send you e-mail to help us learn more about your experience with Buckley Heating Cooling and its website. In addition, we use information about your experience and your feedback to help us improve our site design and our marketing initiatives. We may also send you notices about our products, services, contests and promotions through postal mail. If you prefer not to receive information from us, either through email, postal mail or by phone, please let us know by sending us an email at info@buckleyhc.com or calling us at (401) 789-9711. As a matter of policy, we do not sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent.
Details of your visits and use of our site
We may collect details of your visits to the Site and the resources that you access, including, but not limited to, traffic data, location data, weblogs, and other communication data, including your IP address, timing, and content of what you viewed. Some parts of the Site use cookies and other tracking technologies to collect this information about your general internet usage and provide you with targeted advertising. See section below “How We Use Cookies and Other Tracking Technologies.”
How we use your data
The information that we collect and store relating to you is primarily used to enable us to provide our products and/or services to you in the best possible manner. In addition, we may use the information for the following purposes:
- To provide you with information relating to our services and/or products.
- To fulfill or meet the reason you supplied the information to us.
- To fulfill a legal requirement or respond to law enforcement requests, or as otherwise required by applicable law, court order or governmental regulations.
- To identify potential fraud or illegal activities.
- To third party service providers to facilitate our services to you (e.g., payment processing, order fulfilment, customer service, auditing, and/or other administrative services).
- To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site users is among the assets transferred.
- To any affiliated business entities.
- To advertise our products and services
- To promote products and services of affiliate companies that we feel will benefit our customers
- To conduct surveys to improve our products, services and customer experience
- Under no circumstances do we sell your data to a third party
Security
The security of your information is very important to us. We use the 40-bit Secure Socket Layer (SSL) technology to protect the security of your online payment. SSL technology encrypts your information to protect it from being decoded by anyone other than Buckley Heating & Cooling. This site takes reasonable steps to protect personally identifiable information as you transmit it to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever completely secure or error-free. In particular, e-mail sent to or from this site may not be secure.
Changes to this Privacy Statement
If this Privacy Statement changes, the revised policy will be posted on this site. Please check back periodically. The information presented in the Privacy Statement was updated on May 17, 2004.
Accessibility Statement
We are committed to making sure that this website is accessible to everyone. To make the use of the website a positive experience for all users, we endeavor to conform to the Website Content Accessibility Guidelines (WCAG 2.1 to level AA) in the design, testing and development of our website. We continuously seek to enhance the website, and increase the accessibility of our digital content, for all consumers. In addition, if you require an alternate format of our Privacy Policy or any other terms, conditions or forms on our website, such as a pdf copy of our Privacy Policy, please contact us at our main customer service phone number so we may provide a copy in an alternative format. Lastly, if you have an accessibility-related question or comment, or if you are having difficulty accessing information on our website, please call our main customer service phone number so that we can provide you with the information or access you need.
How to Contact us
Should you have other questions or concerns regarding these privacy policies, please contact us as follows:
Buckley Heating & Cooling
Attention: Internet Privacy
1632 Kingstown Rd., Peace Dale, RI 02879
Alternatively, you may call us at call us at (401) 789-9711 or send us an email at info@buckleyhc.com
